Terms of Service

1. Agreement and scope

These Terms of Service govern your access to and use of the OK Tax website, downloadable software package, documentation, APIs, OCR services, PDF-processing services, fulfillment systems, support channels, account and credential issuance flows, and all related content, software, materials, features, and services made available by Celestite LLC, a Texas limited liability company, together with its affiliates, managers, members, officers, employees, contractors, agents, licensors, vendors, successors, and assigns (collectively, the Company, and collectively with the foregoing offerings, the Service). By accessing, browsing, purchasing, downloading, installing, activating, or using any part of the Service, you agree to be bound by these Terms and by the Privacy Policy.

The Service is offered solely as a software product, workflow tool, infrastructure layer, and related commercial delivery service. The Service is not a law firm, tax law practice, accounting firm, CPA firm, enrolled agent practice, financial advisory practice, tax return preparer, payroll processor, fiduciary, trustee, custodian, or government filing agent. The Company does not undertake to prepare, verify, sign, submit, transmit, e-file, mail, or file any tax return, legal form, election, or regulatory submission on your behalf unless the Company expressly agrees to do so in a separate written agreement signed by an authorized representative of the Company.

If you do not agree to these Terms, you may not access or use the Service. The Company may condition, limit, or refuse access to any part of the Service in its sole discretion.

2. No tax, legal, accounting, or financial advice

The Service and all outputs are provided solely for general informational, computational, organizational, workflow, automation, OCR, extraction, document-routing, and document-processing purposes. Nothing in the Service, the website, the downloadable package, any code, prompt, instruction set, support response, example, marketing statement, roadmap, generated output, data transformation, or communication from the Company constitutes or should be construed as tax advice, legal advice, accounting advice, financial advice, audit advice, valuation advice, compliance advice, or a substitute for the advice of licensed professionals familiar with your facts.

No statement by the Company creates any attorney-client, tax preparer-client, fiduciary, advisory, agency, partnership, joint venture, employment, or similar relationship. No professional duty is created by your use of the Service. The Company does not assume any duty to monitor your compliance, identify all risks, determine filing positions, select elections, interpret unsettled law, detect fraud, or ensure that any output is appropriate for your circumstances.

You are solely responsible for determining whether and how to use any output, whether your facts are in scope, whether your records are complete and accurate, whether extracted data is correct, whether calculations and mappings are suitable for your situation, whether additional forms or schedules are required, and whether any return, disclosure, payment, filing position, or submission is lawful, timely, complete, and accurate.

3. Eligibility and authority

You represent and warrant that you are legally competent to enter into these Terms and that your use of the Service does not violate any applicable law, contract, court order, fiduciary duty, confidentiality obligation, or third-party right. If you use the Service on behalf of another individual, business, estate, trust, or other entity, you represent and warrant that you have full authority to bind that person or entity to these Terms.

You are responsible for all acts, omissions, instructions, submissions, uploads, disclosures, and filings made by any person who accesses the Service directly or indirectly through you, including employees, contractors, agents, advisors, household members, and any automated system or software acting under your control.

4. Your responsibilities

You must provide accurate and lawfully obtained information; maintain secure control of your devices, local environments, agents, API keys, downloaded artifacts, and credentials; evaluate whether the Service is appropriate for your use case; comply with all applicable laws, regulations, filing requirements, and professional obligations; and independently review every output before relying on it, sharing it, signing anything, or filing anything. Taxpayers and filers generally remain responsible for the contents of their returns and submissions even when another person, software system, or automation tool assists with preparation.

You are solely responsible for your source documents, substantiation, bookkeeping, reconciliation, identity verification, tax classifications, elections, filing positions, sourcing determinations, residency determinations, nexus determinations, estimated payments, signatures, declarations under penalty of perjury, consents, mailing and transmission decisions, filing deadlines, extensions, and all submissions to any taxing authority, court, agency, counterparty, or third party.

You are solely responsible for confirming that your return or filing reflects your actual facts and records, for obtaining any professional advice you deem necessary, and for deciding whether to proceed, revise, delay, or abandon any filing or position.

5. Prohibited uses

You may not use the Service in violation of any law, regulation, sanction, court order, or third-party right; to upload, process, transmit, or rely on false, misleading, forged, manipulated, unauthorized, defamatory, infringing, or unlawfully obtained information; to interfere with, disrupt, degrade, probe, scan, scrape, benchmark, overload, or circumvent the Service or any security, rate limit, or access restriction; to access data, credentials, environments, or documents without authorization; to use the Service in a manner that imposes unreasonable load, creates infrastructure abuse, or exposes the Company or its providers to operational, legal, regulatory, or reputational risk; or to resell, white-label, sublicense, redistribute, or commercially exploit the Service except as expressly authorized in writing by the Company.

Without limitation, you may not use the Service to evade taxes, conceal income, disguise beneficial ownership, falsify basis or holding periods, fabricate deductions or expenses, manipulate records, backfill support that does not exist, launder funds, impersonate any person, process documents you do not have the lawful right to process, or assist any unlawful, deceptive, abusive, or fraudulent scheme.

6. Accounts, keys, downloads, and security

Purchase of a plan may provide access to downloadable software, API credentials, quotas, links, tokens, activation data, or fulfillment artifacts. All such items are licensed, not sold, and remain subject to these Terms. You are responsible for safeguarding them and preventing unauthorized access, copying, disclosure, or misuse.

The Company may issue, rotate, suspend, throttle, revoke, invalidate, or condition any credential, token, quota, link, or access path at any time, with or without notice, to protect the Service, enforce commercial limits, investigate abuse, respond to legal process, address risk, perform maintenance, correct errors, or preserve operational integrity.

You are responsible for all usage, charges, API calls, downloads, uploads, disclosures, transmissions, and consequences arising from use of your credentials, artifacts, agents, or local copies, whether authorized by you or not. You must promptly notify the Company if you suspect compromise, unauthorized access, or misuse.

7. Software license and ownership

Subject to these Terms and your payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and any permitted downloaded materials solely for your internal lawful use during the period authorized by the Company. No ownership rights are transferred, and no implied license is granted.

As between you and the Company, the Company and its licensors retain all right, title, and interest in and to the Service, including all code, prompts, workflows, compilation logic, packaging methods, documentation, models, know-how, visual elements, trademarks, trade names, APIs, interfaces, telemetry, improvements, and derivative works, together with all intellectual property and proprietary rights therein.

Except to the extent prohibited by applicable law, you may not copy, frame, mirror, republish, scrape, reproduce, reverse engineer, decompile, disassemble, sell, lease, license, sublicense, distribute, publicly display, publicly perform, create derivative commercial offerings from, remove proprietary notices from, or otherwise exploit any portion of the Service without the Company’s prior written consent.

8. Third-party services and open source

The Service may rely on third-party infrastructure, software, content, open-source components, payment processors, hosting providers, storage providers, communications vendors, OCR tools, model providers, and PDF-processing tools. The Company does not control and is not responsible for third-party systems, availability, pricing, behavior, policy changes, data handling, outages, deprecations, billing errors, interoperability failures, or any act or omission of any third party.

Your use of certain portions of the Service may be subject to third-party terms, licenses, or policies. If a third-party term applies to a specific component, that term governs that component to the extent of any conflict, but only for that component.

9. Fees, payment, refunds, and plan changes

All fees are payable in the amounts and currencies presented at checkout. Unless otherwise expressly stated by the Company in writing or required by non-waivable law, all sales are final and all fees are non-refundable, including in cases of partial use, non-use, user error, unsupported use case, dissatisfaction, local-environment incompatibility, loss of data, workflow interruption, or credential revocation resulting from breach or abuse.

You are responsible for all applicable taxes, duties, assessments, bank fees, processor fees, foreign exchange charges, and similar charges associated with your purchase unless the checkout flow expressly states otherwise. The Company may correct pricing errors, cancel affected transactions, or refuse fulfillment where pricing, quota, or commercial terms were displayed incorrectly.

The Company may change pricing, quotas, packaging, plan names, features, supported scope, support levels, fulfillment methods, and commercial terms at any time. Such changes apply prospectively unless immediate changes are required for security, legal compliance, fraud prevention, abuse prevention, or operational necessity.

10. Service availability and changes

The Service is provided on an as-available, as-offered, and as-configured basis. The Company may add, remove, suspend, limit, degrade, reconfigure, substitute, or discontinue any feature, route, API behavior, supported form, workflow, output format, support channel, download method, credential type, or plan at any time, with or without notice.

The Company has no obligation to maintain any feature, tax-year workflow, historical artifact, backward compatibility layer, integration, endpoint, documentation path, output format, support response time, bug fix, update, recovery flow, or archival copy unless the Company expressly agrees to do so in a separate written commitment.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, compatibility, availability, security, reliability, or results.

The Company does not warrant that the Service will be uninterrupted, error-free, secure, timely, accurate, complete, current, compatible with your local environment, lawful for your intended use, accepted by any taxing authority, or suitable for any taxpayer, preparer, jurisdiction, entity type, filing posture, election, transaction type, or record set.

The Company does not warrant that any extraction, OCR, parsing, prompt, computation, mapping, form fill, routing artifact, sidecar, document transformation, support response, or generated output will be free from omissions, stale law, edge-case failures, hallucinations, misclassifications, transposition errors, data corruption, unsupported assumptions, or operator misuse.

12. No responsibility for filings, law violations, or outcomes

The Company is not responsible or liable for any return, form, schedule, election, statement, disclosure, payment, extension, estimated payment, penalty, interest, audit, examination, assessment, refund delay, refund denial, offset, lien, levy, missed deadline, rejected submission, civil investigation, criminal investigation, or any other legal, tax, financial, or administrative consequence arising from or related to your access to, use of, misuse of, or inability to use the Service.

Without limitation, the Company has no responsibility if you or any user breaks the law, files incorrectly, omits required information, supplies incorrect information, relies on incomplete records, misclassifies income or expenses, uses unsupported assumptions, follows incomplete outputs, fails to reconcile source documents, fails to obtain professional advice, misses a deadline, or submits any false, misleading, incomplete, or unauthorized filing or payment.

You assume all risk arising from your filing decisions, compliance decisions, reliance decisions, review failures, and any use of the Service in connection with tax positions, legal positions, or financial consequences.

13. Limitation of liability

To the maximum extent permitted by law, the Company and its affiliates, managers, members, officers, directors, employees, agents, contractors, licensors, suppliers, service providers, successors, and assigns will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, enhanced, or multiplied damages, or for any loss of profits, revenue, business, customers, goodwill, expected savings, tax benefits, refunds, opportunities, data, confidentiality, privacy, reputation, or use, arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages.

To the maximum extent permitted by law, the aggregate liability of all Company parties for all claims arising out of or relating to the Service or these Terms will not exceed the greater of one hundred U.S. dollars (US$100) or the amount you paid to the Company for the specific Service giving rise to the claim in the twelve months preceding the event giving rise to the claim.

The limitations in this section apply regardless of the theory of liability, including contract, tort, negligence, strict liability, statute, indemnity, contribution, restitution, or otherwise, and even if any limited remedy fails of its essential purpose.

14. Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, managers, members, officers, directors, employees, agents, contractors, licensors, suppliers, service providers, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or related to your use of the Service, your data, your documents, your filings, your breach of these Terms, your violation of law, your infringement or misappropriation of any rights, your fraud or misconduct, or any dispute between you and any third party, including taxing authorities, counterparties, or any person whose information or documents you submit, upload, process, or disclose.

15. Dispute resolution; arbitration; class action waiver

You agree to contact the Company first and make a good-faith effort to resolve any dispute informally. Except where prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or the Service will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, and the Federal Arbitration Act governs the interpretation and enforcement of this section.

You and the Company each waive any right to a jury trial and any right to bring or participate in any class action, class arbitration, mass arbitration, coordinated proceeding, collective action, representative action, or private attorney general action. All disputes must be brought only in an individual capacity. If any portion of this class-action waiver is found unenforceable as to a particular claim or form of requested relief, then that claim or requested relief must be severed and litigated in a court of competent jurisdiction, and the remaining claims must be arbitrated to the fullest extent permitted by law.

16. Injunctive relief

Notwithstanding the arbitration section, the Company may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, proprietary materials, confidential information, systems, infrastructure, or operational integrity, without the necessity of posting bond to the extent permitted by law.

17. Termination

The Company may suspend, restrict, or terminate your access to any part of the Service at any time, with or without notice, for any reason or no reason, including suspected abuse, nonpayment, fraud risk, security risk, legal exposure, infrastructure protection, operational concerns, or breach of these Terms. Upon termination, your right to access and use the affected Service ends immediately. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and any payment obligations accrued before termination.

18. Modifications

The Company may modify these Terms at any time by posting updated terms on the website. Updated Terms become effective on the posted effective date unless a different date is stated. Your continued access to or use of the Service after updated Terms become effective constitutes your acceptance of the updated Terms.

19. Contact

For legal notices or support questions regarding these Terms, contact the Company through the support address listed on this website.